Sprint Plans To Create “Situation Rooms” At Palm Pre Launch

May 30, 2009 at 11:20 AM 1 comment

sprint plans to set up situation rooms for palm pre launch

We aren’t sure if this is a good or bad thing. Forbes reports that Sprint is planning to set up “situation rooms” at the Pre launch. They would basically be customer help desks for any troubles concerning the Palm Pre or WebOS. While it seems like a great idea, considering that WebOS is an entirely new firmware on entirely new hardware, is it indicative of instability? We never saw anything like this for any iPhone or Blackberry launch, but maybe this is Sprint attempting to change the view of customer service which, so far, hasn’t exactly been top notch. This could be a great opportunity to gain customer loyalty by being right on hand to help with any problems that may arise. Due to lack of information regarding the App Catalog and many WebOS features, we are sure that there will naturally be questions. Looks like this may be a smoother launch than many had expected.


Entry filed under: Rumors, Sprint Network, WebOS & Applications. Tags: , , , , , , .

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